Technology

PCS Technology Team


The PCS Technology team is committed to providing comprehensive support to both students and staff. We maintain a wide array of devices, ensure seamless network connectivity, manage robust data systems, and uphold the highest standards of cybersecurity to protect our community. Our mission is to provide an extensive, student-centered program where technology plays a meaningful role in supporting, extending, and individualizing learning opportunities for all students, while increasing productivity for staff. We aspire to foster a blended environment where education thrives in the digital age, including an appropriate balance of screen-based and hands-on experiences.

Chromebook Insurance Info

The optional Chromebook insurance program provides an inexpensive solution for parents to lessen the financial burden in the event that their student’s device is accidentally damaged or lost. Chromebook insurance covers two qualifying device replacements per school year, but does not cover intentional damage such as scratches, markings, or flagrant mistreatment of the device. Please review the terms and conditions below for further details.

Insurance Enrollment Process

  1. Review the terms and conditions linked below
  2. Complete the online form
  3. Submit payment (cash/check to school office; card/e-check online, links are in the enrollment form)

Drop-In Chromebook Support

Is your Chromebook not working or broken?  PCS Technology can help during the Petaluma High Drop-In Chromebook Support hours.

  • Mondays and Fridays 12:20 PM-1:25 PM
  • Wednesday 2:50 PM-3:30 PM
  • Attendance Office Windows

Resources for Students & Families


Submit a ticket after logging into the PCS Technology Helpdesk OR by sending an email to helpdesk@petk12.org. Please include the following:

  • Student’s full name
  • Student ID number
  • School
  • Preferred contact information
  • A thorough description of the issue

Chromebook Support at Casa Grande and Petaluma High Schools

Drop-in support is offered at Casa Grande and Petaluma High Schools.