Technology Resources
Technology Help for Students
Submit a ticket after logging into the PCS Technology Helpdesk OR by sending an email to helpdesk@petk12.org. Please include the following:
- Student’s full name
- Student ID number
- School
- Preferred contact information
- A thorough description of the issue
Technology Help for Families
Submit a ticket through the guest portal of the PCS Technology Helpdesk OR by sending an email to helpdesk@petk12.org
A representative from the PCS Technology department will respond and assist in the resolution of the issue.
(Click the school name links for more information)
Guest PortalChromebook and iPad Insurance
The Chromebook and iPad insurance programs are optional and provide an inexpensive solution for parents to lessen the financial burden in the event that their student's Chromebook/iPad is damaged, lost, or stolen.
Purchase Chromebook or iPad Insurance Online by clicking the button below.
Chromebook InsuranceOther Resources
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Internet Filtering and Monitoring
Petaluma City Schools provides students with filtered, monitored, CIPA-compliant internet access. These filters are configured at the device and network levels so student devices remain filtered on and off campus, and high school students using their own devices are also filtered. If you have any questions or concerns about content that your student can access on their PCS device, please submit a ticket including a description of the content, including the URL or search terms.
Student Technology Safety FAQ - Updated Fall 26
CIPA Information -
Aeries Parent/Student Portal
Aeries Parent Portal allows families to keep up with student progress, including both grades and attendance. You can also choose to receive weekly emailed status updates.
Parent Portal Overview iOS/iPad App Android App -
Clever Single Sign-On
The Clever Single Sign-On portal offers students one location to access educational technology resources. Students can login with a QR code or through Google using their petk12.org account.
Support Page -
StudentSquare
StudentSquare (student version of ParentSquare) is the communication platform used for classroom, school, and district communications. StudentSquare is available in Self Service for PCS iPads and is included in the PCS Bookmarks for Chromebooks. Students may install the app on their personal devices.
iOS App Android App -
ParentSquare
ParentSquare is the communication platform used for classroom, school, and district communications. Families can select their preferred language and delivery method (email, text, app, etc.)
iOS App Android App -
Common Sense Media
Common Sense Media offers a variety of family resources, including answers to common parent concerns, tip sheets that advise how to handle varying challenges, and a digital glossary to help explain common online vocabulary.
Parents Concerns Digital Glossary Parents' Ultimate Guides
Technology Help Videos
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Clever - Español
Single-Sign-On para muchos programas de tecnología educativa. Inicie sesión en https://clever.com/in/petalumacityschools.org con la insignia del código QR o Google (cuenta petk12.org).
Ver Video -
Everyday Math
How to access Everyday Math digital resources
Watch Video -
Google Classroom Help
Google Classroom Tutorial for Students and Parents and Parents Guide to Google Classroom
Classroom Tutorial Video Parents Guide Video -
Google Classroom - Español
Ver Video en Español
Ver Video -
SeeSaw Tutorials
SeeSaw's Website contains lots of information and tutorials.
Watch Video -
Wonders and Maravillas
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Zoom Information & Resources
Students can join Zoom video conference calls without creating an account. The Zoom app has been pushed out to PCS iPads and Chromebooks. If it is not installed on a PCS iPad, it can be found in Self Service. The Chrome extension can be installed on Chromebooks if the app is not found. For help with Zoom, check out the resources below.
How to Set Up Zoom -
Zoom - Español
Los estudiantes pueden unirse a las videoconferencias de Zoom sin crear una cuenta. La aplicación Zoom se ha implementado en PCS iPads y Chromebooks. Si no está instalado en un iPad PCS, puede encontrarlo en Autoservicio. La extensión de Chrome se puede instalar en Chromebooks si no se encuentra la aplicación.
Como Usar La Plataforma ZOOM
