Technology Resources

Technology Help for Students

Submit a ticket after logging into the PCS Technology Helpdesk OR by sending an email to helpdesk@petk12.org. Please include the following:

  1. Student’s full name
  2. Student ID number
  3. School
  4. Preferred contact information
  5. A thorough description of the issue
PCS Helpdesk

Technology Help for Families

Submit a ticket through the guest portal of the PCS Technology Helpdesk OR by sending an email to helpdesk@petk12.org

A representative from the PCS Technology department will respond and assist in the resolution of the issue.

(Click the school name links for more information)

Guest Portal

Chromebook and iPad Insurance


The Chromebook and iPad insurance programs are optional and provide an inexpensive solution for parents to lessen the financial burden in the event that their student's Chromebook/iPad is damaged, lost, or stolen.

Purchase Chromebook or iPad Insurance Online by clicking the button below.

Chromebook Insurance

Other Resources


  • Internet Filtering and Monitoring

    Petaluma City Schools provides students with filtered, monitored, CIPA-compliant internet access. These filters are configured at the device and network levels so student devices remain filtered on and off campus, and high school students using their own devices are also filtered. If you have any questions or concerns about content that your student can access on their PCS device, please submit a ticket including a description of the content, including the URL or search terms.

    Student Technology Safety FAQ - Updated Fall 26

    CIPA Information
  • Aeries Parent/Student Portal

    Aeries Parent Portal allows families to keep up with student progress, including both grades and attendance. You can also choose to receive weekly emailed status updates.

    Parent Portal Overview iOS/iPad App Android App
  • Clever Single Sign-On

    The Clever Single Sign-On portal offers students one location to access educational technology resources. Students can login with a QR code or through Google using their petk12.org account.

    Support Page
  • StudentSquare

    StudentSquare (student version of ParentSquare) is the communication platform used for classroom, school, and district communications. StudentSquare is available in Self Service for PCS iPads and is included in the PCS Bookmarks for Chromebooks. Students may install the app on their personal devices.

    iOS App Android App
  • ParentSquare

    ParentSquare is the communication platform used for classroom, school, and district communications. Families can select their preferred language and delivery method (email, text, app, etc.)

    iOS App Android App
  • Common Sense Media

    Common Sense Media offers a variety of family resources, including answers to common parent concerns, tip sheets that advise how to handle varying challenges, and a digital glossary to help explain common online vocabulary.

    Parents Concerns Digital Glossary  Parents' Ultimate Guides

Technology Help Videos


Free/Reduced Cost Internet Access Options