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Technology

The PCS Technology team is committed to providing comprehensive support to both students and staff. We maintain a wide array of devices, ensure seamless network connectivity, manage robust data systems, and uphold the highest standards of cybersecurity to protect our community

Our Mission

Our mission is to provide an extensive, student-centered program where technology plays a meaningful role in supporting, extending, and individualizing learning opportunities for all students, while increasing productivity for staff. We aspire to foster a blended environment where education thrives in the digital age, including an appropriate balance of screen-based and hands-on experiences.

Technology Help for Staff & Students

Visit the PCS Technology Helpdesk to submit a ticket to request tech help.

Support tickets can also be created by sending an email to helpdesk@petk12.org.

Please include the following:

  1. Student and/or staff member's full name
  2. Student ID number 
  3. School
  4. Preferred contact information
  5. A thorough description of the issue

A representative from the PCS Technology department will respond and assist in resolving the issue.

Note that walk-up support is provided to students at Casa Grande and Petaluma High Schools. 

PCS Tech Helpdesk

David Fichera

Director, Learning & Innovation Technology, District

Dylan Barnes

Tech Support Specialist, District

Claire Chrisco

Lead District Student Information & Assessment Specialist, District

Kara Eichner

Supervisor, Database & Systems Management

Carl Fandel

Network Supervisor, District

Shelby Nelson

District Student Information & Assessment Specialist

Nik Perri

Tech Support Specialist

Kerstin Stauffer

Tech Support Specialist

Michael Titone

Tech Support Specialist